Escrow Officer is primarily responsible for establishing new escrow accounts, processing escrow transactions in accordance with established policies and procedures, ensuring a service level compliant with industry guidelines, executing excellent performance and promoting "candor and respect" in all communications with escrow team, clients and management.

Job Responsibilities:

  • Escrow Officer will bring/provide their own book of business from surrounding Glendale, CA areas:  Montrose, La Crescenta, Pasadena La Canada, Silver Lake, Los Feliz, Eagle Rock, L.A. areas.
  • Audit escrow files and review work of escrow team
  • Update job knowledge by participating in educational opportunities, reading professional publications, maintaining social media networks and participating in professional organizations
  • Provide guidance to escrow team in all aspects of escrow process, including training
  • Evaluating escrow team's performance annually, counseling for performance improvement and career development of escrow team
  • Maintain a minimum monthly volume of $15,000 in escrow fees per team member on unit
  • Attract clients by contacting prospects; following-up on leads; explaining services
  • Accountable for meeting business production levels
  • Minimum 3-5+ years’ experience preferred
  • Additional responsibilities, skills, and duties may be assigned or required